Customer Service Consultant - Malton






Malton, North Yorkshire

Job Details

Customer Service Consultant - Malton

One to One Recruitment is proud to be working with an established, large, yet friendly company called Orbit Collections. This company is an industry specialist based in North Yorkshire that works with large water utility providers throughout the UK.

You will be given full initial and ongoing training to work within a passionate, caring and sociable team of Customer Service Consultant who work together to help customers who have fallen behind with their water payments. This role is based in their Head Office in Malton.

Everyone at Orbit is driven and passionate about showing each individual customer empathy and support and takes the time to understand each customer’s situation; this is to enable them to create a fair, manageable and customised plan to reduce their debt and to help them start paying their ongoing charges.

Do you have the following?

  • A professional telephone manner, strong communication skills with a flair for conversation
  • Excellent listening, problem solving and IT skills
  • The ability to take ownership of calls through to resolution
  • Understanding and patience
  • The flexibility to work in a fast-paced environment and desire to work in a supportive, fun and friendly team

In return you will receive the very best training to become experts in customer care, a starting salary of £ £16,380, 28 days holiday (plus your birthday). Entered into the company’s Contributory Pension Scheme. Orbit understands that life has a lot of stresses, which is why they will provide you with a complimentary professional assistance in resolving a range of personal issues. Regular team building, competitions and Fun days. Providing you with staff discount on various products and services. As well as the opportunity to grow and develop in a large and expanding organisation with plenty of career opportunities.

Full time hours available

Please click on the link for the role of Customer Service Consultant to apply for this role ASAP or call our offices at One to One Recruitment in York for more of an insight into this progressive company and where this role could take you…..

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